Troubleshooting
1. Adjusting Line Length
2. Replacing the Fender line
3. Overcurrent in deploy or fender going wrong direction (Releasing caught or tangled line)
4. Spacer installation
5. Automatic Fenders are not connecting
6. One or more Automatic Fender is showing zero current and an error message
7. Assigning an Automatic Fender
1. Adjusting Line Length
If the fender line was adjusted during installation, it does not need to be adjusted again. Re-adjust if the line was replaced after adjustment.
To support railing height of up to 9’, the Automatic Fender comes with an 18’ line. In most cruisers railing height is about 5.5’.
We will now pull out the extra line through the front clamp. Shorter line will minimize tangling risk and provide stronger fender pull power!
1. Press "Hold Deploy" and deploy the fender all the way to the water level (P-1).
Do not use “Lift”, “Dock” or “Rub rail” as it may cause serious injury, particularly if a body part is wrapped in the line!
Line pulled through the front clamp (P-2).
2. Measure your railing height from the water level. For example, if your railing height is 5.5’, pull out 6’ of line through the front clamp; check following table for your boat’s line out length (P-3). Tie a new knot near the front clamp. Press "Hold Deploy" and deploy the fender all the way to the water level.
3. Do not disassemble the Automatic Fender, just look through the side/line opening (P-4). For best performance, when the fender is all the way at water level, you should see about 3 wraps on the pulley (P-5). Release more or pull back line by using the "Hold Lift" and "Hold Deploy" tabs.
P-4
4. Wrap the extra line around the Stanchion and secure it (P-6).
Do not touch the Automatic or Power Fender anymore: Make sure no one touches or pulls on any part of the Automatic or Power Fender while it deploys or lifts.
5. After your first cruise using the Automatic or Power Fenders, cut the extra line wrapped on the stanchion.
P-1
P-2
P-3
P-5
Too much line in the pulley, pull some more line through the front clamp.
Correct
Not enough line
P-6
2. Replacing the Fender line
This procedure is only for Automatic or Power fenders purchased after January 2020.
Look inside the product, identify the pulley.
Do not disassemble the Automatic Fender, just look through the side/line opening (P-7).
1. Press "Hold-Deploy" while pulling out the fender line (P-8).
Do not use “Lift”, “Dock” or “Rub rail” as it may cause serious injury, particularly if a body part is wrapped in the line!
Continue until there is no line wrapped around the pulley (P-9). If the line started wrapping the opposite way, press shortly on "Hold-Lift" .
2. Remove the old line using a long nose plier or tweezers (P-10); pull from the opening opposite to the fender side.
3. Insert the new line. Use only Boat Innovation genuine line.
4. Press "Hold-Lift" while applying light pressure on the line. Applying light pressure will ensure that the line is tight in the pulley. Continue until there is only about 4’ of line out.
P-7
P-8
P-9
P-10
3. Overcurrent in deploy or fender going wrong direction (Releasing caught or tangled line)
In some rare cases the Automatic or Power fender line may
get caught or tangled on the pulley. The main reasons may be:
-
Interrupted deploy: the fender doesn’t have a clear path during deploy
-
Fender caught on the dock: fender caught on the dock during docking or departure will cause significant tension on the line and may get caught on the pulley
Caught or tangled line will generate the following message (P-11).
To release the line:
1. Suspend all fenders except the one you are de-tangling.
To disable movement on any given fender, press the fender icon . A suspended fender will show as gray and will not react to commands.
Use the “Hold Lift” and “Hold Deploy” commands.
Do not use “Lift”, “Dock” or “Rub rail” as it may cause serious injury, particularly if a body part is wrapped in the line!
2. Release the line: "Hold Deploy" while pulling out the line. If the line starts pulling in vs getting out, press "Hold Lift".
3. Look inside the product, identify the pulley. Do not disassemble the Automatic or Power Fender, just look through the side/line opening (P-12). Continue until there is no line wrapped around the pulley (P-13).
4. Now we will wrap the line back around the pulley:
Press "Hold Lift" while applying light pressure on the line. Applying light pressure will ensure that the line is tight inside the pulley. Continue until the fender is about 5” below the rail.
5. Do not touch the Automatic or Power Fender anymore: Make sure no one touches or pulls on any part of the Automatic or Power Fender while it deploys or lifts.
Press “Lift” and confirm that the fender is lifted to rail level.
Press “Dock Deploy” to deploy to dock height. Repeat the line detangling process if necessary.
If the extra line was not removed please remove it by following the Adjusting Line Length procedure above. Not removing the extra line during the installation process may cause line tangling.
P-11
P-12
P-13
4. Spacer installation
In most cruisers the railing is only slightly recessed relative to the Rub rail (P-19).
P-19
P-20
But in some cruisers the railing is significantly recessed relative to the Rub rail (P-20).
If your cruisers railing is recessed more than 4” relative to the Rub rail, please add the provided spacer (P-21).
The spacer allows installation closer to the rub rail by extending the Automatic or Power Fender out from the railing.
1. Add the spacer between the Automatic Fender and the clamp (P-21).
2. Install the Automatic or Power Fenders.
3. Make sure the Automatic or Power Fenders are not exceeding the Rub rail line.
P-21
P-22
4. Install the bolt covers (optional) only after your first cruise using the Automatic or Power Fenders, and after one last bolt tightening (P-22-23).
P-23
5. Automatic Fenders are not connecting
This normally happens if your mobile device (phone or tablet) are due for an Operating System (OS) upgrade. Please check if an Operating System upgrade is available for your mobile device, upgrade it in the case it is available, turn your mobile device off and then back on.
If the above didn't solve the problem please write for yourself which Automatic Fenders are getting connected and which are not.
Repeat the above for about 4 times.
After restarting the application, if different Automatic Fenders are unable to connected, than your mobile device may not be strong enough to support all Automatic Fenders purchased. This normally happens in case of more than 2 Automatic Fenders and a relatively old or weak Android device. Most iPhones and iPads can support 4 Automatic Fenders.
If the same Automatic Fender is unable to connect in different tries, please send us feedback from the Boat Innovation application:
1
2
3
6. One or more Automatic Fender is showing zero current and an error message
Exit the Boat Innovation application and restart it again. Write for yourself which Automatic Fenders are getting connected and which are not.
Repeat the above for about 4 times.
After restarting the application, if different Automatic Fenders are unable to connected, than your mobile device may not be strong enough to support all Automatic Fenders purchased. This normally happens in case of more than 2 Automatic Fenders and a relatively old or weak Android device. Most iPhones and iPads can support 4 Automatic Fenders.
If the same Automatic Fender is unable to connect in different tries, please send us feedback from the Boat Innovation application:
1
2
3
1
2
7. Assigning an Automatic Fender
To Assign an Automatic Fender, First click on the menu in the top right (1) and select configuration. (2)
On the bottom of the Automatic Fender, there is a sticker with the unique Automatic Fender ID. (3)
Once in configuration, click on the fender you wish to assign, it will have Port/Bow , then the Unique ID (found on the sticker on the bottom of the unit) (4) , then click on the location you want to install it. (5)
When Finished, make sure to save! (6)
3
4
5
6
Last 4 Digits is the
Automatic Fender ID
Prefer video instructions? watch below
